We love it when guests book direct through our reservation system. It saves us the excessive fees charged by third party websites, allowing us to put that money back into the guest experience. Plus, you get our best rate when you book direct.

Children 12 and over traveling with an adult are welcome at Canandaigua Guesthouse. We are limited by City regulations to two people per guest room so if you are a couple traveling with a child you will need to book two rooms.

Fido will have to sit this one out as we cannot accommodate pets. We hope that Hope and Lola, the guesthouse resident dogs can help fill the void with their puppy love. Speaking of dogs, if you are allergic to dogs or just don’t enjoy their company then we are probably not the best match for you.

Nope, but if that’s your thing there are plenty of traditional bed & breakfasts in the neighborhood to choose from. You will find some lighter fare in the guesthouse dining room to start your morning and can look forward to light snacks available throughout the day.

Yes! The day before your arrival you will receive a unique code for the front door and we will leave a key card for your guest room in the entry. Your front door code will be valid for the length of your stay.

Each room has one assigned parking spot. Please inquire before your stay if you need more than one parking spot. We will try to accommodate your needs, but no guarantees.

Cancellations received 15 days prior to your arrival date will be refunded in full. Cancellations received less than 15 days prior to your arrival date will be refunded only if we are able to rebook the room. Reservations made via OTAs/third parties must be cancelled through those services and wil be subject to the cancellation policy listed on the OTA/third party website.

You can check in anytime after 3 PM and checkout is at 11 AM. We do contactless check in at the Guesthouse so no need to coordinate for off hour arrivals. You will receive check in instructions the day before your arrival. We are always a text or phone call way if you need help can can arrange for luggage storage before or after check-in if needed.

We require a 2-night minimum stay in-season (June - October), on select holidays, and during special events. If we have rooms available 5 nights prior then we will accept one night stay reservations.

Canandaigua Guesthouse is a smoke free, vape free property.